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Only good English communication skills are not enough to become the best customer service, agent. There are so many other things that one ha...
Having good quality knowledge about proper customer service is necessary because it directly or indirectly makes you portray and reflect the...
If you are aiming to become the best customer service manager, then you should have some required skills. To learn these skills and make a b...
It has become essentially important to provide quality training to the call centre agents for the long-standing sustainability of the busine...
There are many traits that are important for a leader. Without certain skills, a person cannot become a leader. If you are such a person who...
You can perk up the efficiency of your call centre by investing in the right call center agent training program. This program would help in ...
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Technological advancements have made call center solutions in Dubai quite competitive. There have also been changes in the expectations and ...
